Privacy Policy

Privacy Policy
At Woodero Inc, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our website or making a purchase—both internationally and within India. By using our services, you consent to the practices described in this policy.

1. Information Collection

1.1 Personal Information:
When you create an account or place an order on our website, we may collect personal information such as your name, email address, shipping address, phone number, and other contact details. We only collect the information necessary to fulfill your order and provide you with the best possible service.

1.2 Payment Information:
To process your payments, we may collect your payment card details, billing address, UPI ID (for Indian customers), or other relevant data. We comply with PCI-DSS standards and use secure payment gateways to ensure your financial data is handled safely.

1.3 Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize your interactions with our site. These technologies may collect data such as your IP address, browser type, device information, and operating system.

2. Information Use

2.1 Order Fulfillment:
We use the information you provide to process and deliver your orders, communicate updates about your purchases, and offer customer support.

2.2 Personalization:
With your consent, we may personalize your experience, recommend relevant products, and provide special offers tailored to your interests.

2.3 Marketing Communications:
If you opt in, we may use your email or mobile number to send promotional offers, newsletters, or product updates. You can unsubscribe at any time through a link in the email or by contacting us.

2.4 Analytics and Improvements:
We analyze user behavior and trends to improve our website, services, and overall user experience.

3. Information Sharing

3.1 Third-Party Service Providers:
We may share your information with reliable third-party providers (e.g., courier partners, payment processors, marketing agencies) who support our operations. These providers are bound by confidentiality agreements and local privacy regulations, including the Information Technology Act, 2000 (India), where applicable.

3.2 Legal Compliance:
We may disclose your information if required by law or legal process, or if it is necessary to protect our rights, users’ safety, or to prevent fraud.

4. Data Security

We implement strong security measures—including SSL encryption, firewalls, and secure servers—to safeguard your data. However, no internet transmission is 100% secure. We recommend users take care to protect their own login credentials and devices.

5. Your Choices

5.1 Account Information:
You may review and update your account details anytime through your Woodero Inc account dashboard or by contacting our support team.

5.2 Marketing Preferences:
You may opt out of marketing emails or SMS notifications by following the opt-out link or contacting us directly.

6. Children’s Privacy

Woodero Inc does not knowingly collect personal information from individuals under 13 years of age. If you suspect we have inadvertently collected such information, please notify us immediately so we can delete it from our records.

7. India-Specific Privacy Rights

This section applies only to users located in India:

  • Your personal information is collected and stored in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000.

  • We do not share your information with any external party without your prior consent unless required by Indian law.

  • You have the right to review and correct any personal data we hold. Please contact us to request access or make corrections.

  • Payment information for Indian users is processed through RBI-compliant payment gateways and supports UPI, credit/debit cards, and net banking.

8. Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Changes will become effective immediately upon being posted on our website. We encourage you to review the policy periodically to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

📧 help.woodero@gmail.com
📍 Woodero Inc – Customer Care

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.